We kept trying all sorts of things with the Apple Card support on the phone and me trying to check out. I called in to Apple Card and they didn’t see anything. I tried, end of July, to use Apple Pay online with Apple Card at a building supply place and it kept getting an error. Monthly payments are eligible for 3% cash back.Īmazing. As noted by Apple, iPhone Upgrade Program

Account holders receive 1% back on all purchases, 2% back when using Apple Pay and 3% back at select retailers including the Apple Store. While not yet confirmed, Apple Card holders might have to change the credit card on file with Citizens Bank, the financial institution handling loans for the iPhone Upgrade Program.Īpple Card rewards range from 1% to 3% cash back in the form of Daily Cash, funds that are transferred to a cardholder's Apple Cash card on a daily basis.

Those impacted by the issue will be sent an email containing details on how to obtain the benefit that can run close to $55 for iPhone Upgrade Program payments on a 1TB iPhone 13 Pro Max. In a subsequent exchange, however, Goldman said that any Apple Card holder who was unable to make an iPhone Upgrade Program purchase, and consequently turned to a different card, will be eligible to receive the 3% Daily Cash.ĪppleInsider confirmed the statement with a Goldman Sachs Apple Card representative. One reader who contacted Goldman about the lost Daily Cash was initially told that the bank was not able to rectify the situation. Following complaints posted to various social media platforms, it appears that Apple and Goldman Sachs are making the situation right.ĪppleInsider can confirm that Apple and its banking partner will honor Apple Card's cash back incentive for customers who used a different card to bypass the iPhone Upgrade Program snafu. The problem was fixed a few hours after preorders went live, but not before a number of customers resorted to placing the charge on a different credit card, forfeiting Apple Card's 3% Daily Cash benefit. Apple's preorder mechanism hit a snag early this morning when an Apple Card issue prevented iPhone Upgrade Program members from completing their iPhone 13 purchase.

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